Refund Policy

We’re here to make things right

Your satisfaction means everything. If something isn’t quite right with your order, we’re happy to review your request for a refund. Our goal is to make this process simple, transparent, and stress-free.

Eligibility for Refunds

Refunds are available for items returned within 30 days of purchase. Products must be:

• Unworn and unwashed
• In original packaging with tags attached
• In the same condition as received

Due to hygiene considerations, all returned items are safely discarded and cannot be resold. We kindly ask that you only return items that meet the above conditions.

How to Request a Refund

1. Email us at support@nummiy.com with your order number and the item(s) you would like refunded.
2. Our team will guide you through the return instructions.
3. Once your return is received and reviewed, we will notify you of the refund status.

Refund Method

Approved refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Non-Refundable Items

Shipping fees are not refundable unless the product is defective or an error was made on our part.

Items That Arrived Damaged or Incorrect

If you received a damaged or incorrect item, please contact us within 5 days of receiving your package. We will arrange a replacement or full refund once the issue is verified.

Questions?

We are always happy to help. Email us at support@nummiy.com and we will take care of you.

Because shopping for your little one should always feel easy and kind.